theabbey.co.uk puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site. We don’t use cookies to identify you personally. Cookies are used to:

  • Measure how you use the website so it can be updated and improved based on your needs
  • Remember the notifications you’ve seen so that we don’t show them to you again

How we use cookies

We use Google Analytics and HubSpot software to collect information about how you use theabbey.co.uk. We do this to help make sure the site is meeting the needs of its users and to help us make improvements. Google Analytics and HubSpot store information about:

  • The pages you visit on theabbey.co.uk – how long you spend on each theabbey.co.uk page
  • How you got to the site
  • What you click on while you’re visiting the site
  • Number of visits to the site
  • If you have submitted forms

We don’t collect or store your personal information (e.g. your name or address) so this information can’t be used to identify who you are.

Google Analytics sets the following cookies:

Name Purpose Expires
_utma Determines the number of unique visitors to the site 2 years
_utmb This works with _utmc to calculate the average length of time you spend on our site 30 minutes
_utmc This works with _utmb to calculate when you close your browser when you close your browser
_utmz This provides information about how you reached the site (eg from another website or a search engine) 6 months

Google has made a tool available if you wish to opt-out.

Name

Purpose

Expires

__hstc The main cookie for tracking visitors.

It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

It expires in 6 months.

2 years
hubspotutk This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.

It contains an opaque GUID to represent the current visitor.

It expires in 6 months.

30 minutes
__hssc This cookie keeps track of sessions.

This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.

It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

It expires in 30 minutes.

when you close your browser
__hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.

If this cookie does not exist when HubSpot manages cookies, it is considered a new session.

It contains the value “1” when present.

It expires at the end of the session.

6 months

Further Information

By accessing theabbey.co.uk you agree to our use of cookies. If you do not wish to accept cookies, you may either stop using the site or delete and block all cookies from the site, but parts of the site may not work.